Customer service / Spare parts

Since the beginning of April 2025, customer service matters for the ascobloc devices will be handled exclusively through the DEBAG Service Center. The DEBAG Service Center ensures the best possible availability for your concerns and a professional execution of all related services in the interest of our customers.

For service accesss, please use:

Homepage: https://www.debag.com/service/

Mail: service@debag.com

Zentrale: +49 (0)3591 360 0

24h-Hotline: +49 (0) 180 33 22 404 


Customer Service
Repairs & Installations

Mail: service@debag.com

Telephone: +49 (0)3591 360 485

Spare Parts 
Inquiries & Orders

Mail: ersatzteile@debag.com

Telephone: +49 (0)3591 360 486


Logistics department


Nico Hennig

Logistics Manager
Bahnhofstraße 16
01156 Dresden
Tel.: +49 (0)351 4533 245
Mobil: +49 (0)174 3425812
logistik@ascobloc.de

Javad Karimi

Logistics
Bahnhofstraße 16
01156 Dresden
Tel.: +49 (0)351 4533 422
logistik@ascobloc.de

Thomas Werner

Thomas Werner

Logistics
Bahnhofstraße 16
01156 Dresden
Tel.: +49 (0)351 4533 364
logistik@ascobloc.de

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